Privacy Policy

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Audience Orb Privacy Policy

§ 1. Privacy Policy objectives

1. This Privacy Policy defines the principles of processing and protection of personal data provided by users in connection with their use of the audienceorb.com website.

2. Whenever necessary you can contact us traditionally by writing to the address of our headquarter (indicated in point 1) above), by e-mail: hi@audienceorb.com.

3. In any case related to processing of data as described in this Privacy Policy please contact our data protection officer. Our data protection officer's contact details are: privacy@audienceorb.com.

§ 2. Definitions

1. Administrator or LastLevel: LastLevel Sp. z o.o. with its registered office in Olsztyn, ul. Władysława Trylińskiego 16/12, 10-683 Olsztyn, entered into the Register of Entrepreneurs maintained by the District Court in Olsztyn, VIII Commercial Division of the National Court Register, under the KRS number 0000732158, holding the statistical number (REGON) 369692503 and tax identification number (NIP) 7393912918.

2. User Account: scope of privileges assigned to the User, and defined on the Site, enabling the User to use services provided by the Administrator through the Site. The User shall access the User Account by using an individual login and password.

3. Site: audienceorb.com. website

4. User: a natural person using the Site. The use of the Site is understood as both the use of the User Account by registered users, as well as the use of the Site without registration or logging in.

§ 3. General provisions

1. The processing of Users' personal data on the Site is carried out in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ L 119, p. 1).

2. By using the Site, including the registration of a User Account, the User agrees to this Privacy Policy and the detailed provisions contained herein.

3. The User is obliged to provide personal data that is true and factually correct. The Administrator shall not be held responsible for any incorrect or untrue personal data provided by the User.

§ 4. The types of personal data processed

1. While using the Site, including in particular the registration procedure as well as the creation and usage of the User Account, the following personal data of the Users are processed:

  • name and surname;
  • telephone number;
  • e-mail address.

§ 5. The recipients of personal data

1. The Users' personal data may be transferred to the following categories of recipients: entities providing the Administrator with services necessary to achieve the purposes of processing, including IT providers, entities providing technical, organizational and advisory support, other subcontractors involved in customer service, billing and payment processing, marketing, integrators and entities providing additional services as part of premium rate services, entities authorized under the law.

2. With the User's consent, access to information regarding the use of the Site may be granted to Trusted Partners who use cookies or similar technologies to collect and process personal data for the purpose of personalising content. Trusted Partners with whom the Administrator cooperates in connection with the use of their services or tools, which allow, i.a. to personalize the content and services offered on the Site belong to the following categories: advertisers, media houses, companies offering tools to manage advertising campaigns as well as owners of websites, in particular: Google, Facebook, Gemius, Yandex Metrica, Hotjar, MailChimp, Synerise. Trusted Partners may, i.a. analyse, compile and combine information from the Site with other information they possess, e.g. related to the User's use of their services or to performing activities on other websites. Information concerning the rules of processing personal data by Trusted Partners and the use of cookies and other technologies is provided in a manner determined by them, in particular in the Trusted Partners' documents describing the rules of personal data processing and protection.

3. The Users' personal data may be transferred or made available to other entities in accordance with the principles of applicable law.

4. The User's personal data may be transferred to countries/international organizations outside the European Economic Area, if these countries/organizations, pursuant to a decision of the European Commission, have been recognized as providing an adequate level of protection of personal data, when compared to the level of protection in force in the European Economic Area, or if appropriate security measures have been applied, which may include the use of binding corporate rules, standard data protection clauses adopted by the European Commission, standard data protection clauses adopted by the President of the Personal Data Protection Office or contractual clauses approved by the President of the Personal Data Protection Office.

§ 6. The purpose of personal data processing

1. The Users’ personal data is processed for the purpose of handling the User Accounts, including in particular for the purpose of:

  • registering Users on the Site, including creating a User Account and verifying the User by phone, SMS or e-mail;
  • maintaining User Accounts in their full scope, in accordance with the Audience Orb Regulations;
  • providing services through the Audience Orb Site;
  • processing electronic payments;
  • conducting information mailing for Users and establishing direct contact with Users (including by e-mail, phone or SMS) regarding the provision of services.

2. Moreover, the Users' personal data is processed for marketing purposes or other purposes to which the User agrees during the registration procedure on the Site or when creating or using a User Account. Marketing purposes include in particular:

  • preparation and transmission of individually selected information about the Administrator's goods and services;
  • preparation and transmission of individually selected information about services;
  • market research conducted by the Administrator;
  • preparation and transmission of commercial information about the Site and services provided by the Administrator on its own behalf or on behalf of its business partners.

§ 7. The basis for processing personal data

1. Providing personal data by the Users is voluntary. Providing data may be necessary to use the services provided by the Administrator.

2. The Administrator processes personal data in accordance with the law or the consent of the User expressed in the registration procedure or as part of the use of the User Account. At the same time, providing personal data and giving consent to its processing for the purpose of handling User Accounts and providing services, as well as for making personal data available for the purpose of processing electronic payments, is necessary to create a User Account and to fully use the Administrator's services – not providing such data or not giving consent to its processing renders it impossible to create a User Account and to fully use the Administrator's services.

3. Each User has the right to withdraw their consent to the processing of personal data at any time. Withdrawal of consent does not affect the lawfulness of the processing, which was carried out on the basis of the granted consent prior to its withdrawal, as well as does not affect the processing of personal data on the basis other than the User's consent.

§ 8. The storage period of personal data

1. Users' personal data shall be stored for the period of providing services and the existence of the User Account as well as for the consecutive 1 calendar year from the date of termination of services and deletion of the User Account.

2. The storage period of personal data referred to in point 1 above, may be extended should any claims arise or are made in connection with the Administrator's provision of services, use of the Site or User Account.

3. The Administrator shall immediately delete personal data after the expiry of the storage period, except for personal data provided to the Administrator for marketing purposes – the processing of such data shall continue until the User withdraws their consent or objects to the processing of such data.

§ 9. Personal data protection measures

1. The Administrator protects the Users' personal data against unauthorized access by third parties, as well as provides organizational and legal measures in accordance with the applicable law, aimed at guaranteeing the confidentiality of the Users' personal data and their use in a manner preventing access to such data by unauthorized persons.

2. The Administrator implements and applies appropriate technical solutions aimed at protecting the Users' personal data. In particular, the Administrator applies the highest quality technical and IT security and physical protection.

§ 10. Users' rights regarding personal data

1. Regarding the processing of personal data, the User shall have the following rights:

  • to correct the data – if an error has occurred during data collection or if the data has changed, the User has the right to provide correct and up-to-date data and the Administrator will correct or update it;
  • to withdraw consent at any time – the User has the right to withdraw their consent to the processing of the data at any time and without giving any reason; the withdrawal of consent has no retroactive effect, i.e. the processing that took place prior to the withdrawal of consent remains fully valid and legal;
  • access to data – the User can exercise this right in order to know what data we process;
  • to delete the data, also known as the "right to be forgotten" – if the User deems that the data is no longer necessary for the purposes for which it was collected, the User has the right to ask the Administrator to delete it. Deleting the data that is necessary for the provision of the service is equivalent to removing the account from the website;
  • to restrict data processing – if the User has doubts whether the Administrator is processing the data correctly, the User has the right to submit a request to restrict the processing;
  • to transfer the data – the User may receive and transfer from the Administrator to another entity the data provided to the Administrator.

2. In order to consider the application for exercising the abovementioned rights, the Administrator shall be entitled to verify the identity of the User, which allows preventing the disclosure of information about the User to unauthorized persons. In the case of Users who did not create an account on the Site, the Administrator is not able to verify User's identity, as the processed data concern only information about using the Site, without information about User's identity.

3. The User may lodge a complaint concerning the processing of personal data with the supervisory authority dealing with the protection of personal data. In the Republic of Poland, the supervisory body is the President of the Personal Data Protection Office.

§ 11. Cookie policy

1. The Administrator uses the mechanism of the so-called "cookies", i.e. computer data, in particular, text files stored by the servers on the User's terminal equipment, which can be read by the servers each time the User connects from this terminal equipment.

2. The software used to browse the web pages (Internet browser) by default allows the storage of cookies in the User's terminal equipment. The Users may at any time change the cookie settings, in particular in such a way as to block the automatic handling of cookies in the settings of the Internet browser or to each time inform about their placement in the website user's equipment. Such a change may result in difficulties related to the operation of the Site.

3. Detailed information about the possibilities and ways of handling cookies are available in the Internet browser settings.

4. Most cookies are the so-called session cookies, which are automatically deleted from the hard drive at the end of a session, i.e. after logging out or closing the browser window. Some of the cookies allow for the identification of the User when visiting the website again, as they are not deleted automatically.

5. The Administrator uses the mechanism of cookies for the following information purposes in order to improve and facilitate the operation of the Site by Users:

  • collecting anonymous, aggregated statistics on how the Users use the Site in order to help improve the functionality and content of the Site;
  • enabling the personalisation of communications within the Site and in e-mail correspondence;
  • profiling the Users for the purposes of marketing and advertising the Administrator's products and services, including targeting the Users for advertising purposes;
  • matching marketing messages and advertising content to the needs and interests of a particular User.

§ 12. Changes in the Privacy Policy

1. This Privacy Policy shall apply from 1.01.2021

2. The Administrator reserves the right to change this Privacy Policy for an important reason, in particular in the case of:

  • necessity to adjust the Privacy Policy to the provisions of law or decisions and rulings of courts or public authorities;
  • changes to the functionality of the Site or the User Account;
  • changes to the data, including names, addresses and identification numbers, contained in the Privacy Policy;
  • improvement of the User experience.

3. The User shall be informed about the change of the Privacy Policy when logging to the Site or User Account and by sending a notification about the change of the Privacy Policy to the e-mail address indicated in the User Account (together with the attached amended Privacy Policy in a PDF format).

4. The amended Privacy Policy is binding for the User who does not terminate the agreement on the maintenance of the User Account, including not resigning from using the Site, before the date of entry into force of the amended Privacy Policy.

5. The change of the Privacy Policy does not affect the processing of personal data carried out prior to making this change.

§ 13. Final provisions

1. Any inquiries or issues related to the processing and protection of personal data should be addressed to the Administrator in writing, by e-mail or phone, using the following contact details:

LastLevel Sp. z o.o. , ul. Władysława Trylińskiego 16/12, 10-683 Olsztyn, e-mail: privacy@audienceorb.com.

2. The Administrator shall provide links on the Site or on the User Accounts allowing the Users to go directly to other websites. This Privacy Policy does not cover websites run by other entities, independent from the Administrator, and the Administrator shall not be liable for the processing of personal data conducted by such other entities running other websites.